Terms of Service

Terms of Service

Terms of Service

Last updated 28th February, 2024

Last updated 28th February, 2024

Last updated 28th February, 2024

These Terms of Service (“Terms”) govern your access to and use of Wonso’s services, including our AI-augmented bookkeeping platform, mobile application, and related offerings. By using Wonso, you agree to be bound by these Terms.

Our Services

Wonso provides intelligent bookkeeping and financial compliance tools to SMEs, accountants, and finance professionals in the UAE. Services include:

  • Real-time transaction syncing and categorization

  • Automated financial summaries, VAT insights, and tax estimates

  • Human-in-the-loop support from qualified CPAs and bookkeepers

  • Receipt management and bank integrations

  • Secure document storage and audit preparedness

Wonso is not a licensed audit or tax advisory firm. For official financial or legal advice, consult a certified practitioner.

User Responsibilities

By using Wonso, you agree to:

  • Provide accurate, current, and complete business information.

  • Use Wonso solely for lawful business purposes.

  • Maintain the confidentiality of your login credentials.

  • Inform us immediately of any unauthorized use of your account.

  • Comply with applicable UAE laws, including VAT and Corporate Tax regulations.

You are responsible for verifying the accuracy of all filings, summaries, and documents generated by the platform.

Payment & Billing

Wonso operates on a subscription basis. Prices are listed on our website and may vary by tier or service level. Payment terms:

  • Subscriptions are billed monthly or annually in advance.

  • Fees are non-refundable, unless required by law.

  • Late payments may result in service interruption.

  • We reserve the right to change pricing with prior notice.

All pricing is in AED and subject to applicable UAE VAT.

Data Ownership & Access

You retain full ownership of all financial data uploaded to Wonso. By using the service, you grant us a limited license to process, store, and analyze your data for the purpose of providing our services.

You may export your data at any time through your dashboard or by written request.

Acceptable Use

You may not:

  • Use Wonso for any unlawful, fraudulent, or misleading purposes.

  • Reverse engineer, scrape, or interfere with the service.

  • Misrepresent your business or impersonate another user.

We reserve the right to suspend or terminate accounts in violation of these terms.

Service Availability

While we strive for 99.9% uptime, Wonso may occasionally experience downtime for maintenance or technical issues. We are not liable for service interruptions outside our reasonable control.

Termination

You may cancel your subscription at any time through your account settings. We reserve the right to terminate your access for:

  • Breach of these Terms

  • Prolonged account inactivity

  • Non-payment

Upon termination, we will retain your data as outlined in our Privacy Policy.

Limitation of Liability

Wonso is provided “as is.” To the fullest extent permitted by law:

  • We do not guarantee that all data or reports will be error-free.

  • We are not responsible for missed tax filings, penalties, or business losses resulting from your reliance on the platform.

Our total liability is limited to the amount paid by you in the six (6) months preceding the event giving rise to the claim.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be resolved in the competent courts of Abu Dhabi.

Changes to These Terms

We may revise these Terms from time to time. We will notify you of any material changes via email or within the platform. Continued use of Wonso after such updates constitutes acceptance of the revised Terms.

Contact

If you have questions about the Terms of Service, reach us at: kari@wonso.com

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